01Prices and currency
Everything is charged in Vietnamese dong (VND). The listed price is the final price; no surcharge appears at checkout.
| Item | Amount | Billing |
|---|---|---|
| First invitation on an account | 199,000₫ | One payment |
| Every invitation after that | 99,000₫ | One payment |
There is no monthly or yearly fee and nothing renews automatically, so nothing can be charged again without you knowing.
02How you pay
We accept bank transfers. On the checkout page the system generates a VietQR code carrying the account number, the amount and the transfer note. Open your banking app, scan it, check the details and confirm.
If the code will not scan, transfer manually using exactly the account number, amount and note shown on the page.
We do not accept cards, so nowhere on this site asks for a card number. A page that asks for your card details in our name is a fake.
03The reference code in the transfer note
Every order carries its own reference code: WL followed by 15 digits, for example WL261015143005123. Scanning the QR code puts it into the transfer note for you.
The alphabet behind the code leaves out characters that are easy to confuse — no zero, no letter O, no one, no letter I — because a mistyped note is the most common reason an invitation opens late.
Leave the reference code in the transfer note. Adding words before or after it is fine, the system still finds the code. Deleting it leaves the machine with money and no order to attach it to.
04Automatic matching
When money reaches the account, the bank notifies our system of the balance change. The system reads the reference code from the note, finds the order, compares the amount and decides:
| Situation | Outcome |
|---|---|
| Right code, full amount | The invitation opens, usually within a minute |
| Right code, overpaid | The invitation still opens; the surplus follows the refund policy |
| Right code, underpaid | The invitation does not open; contact support |
| No code found in the note | The transfer is recorded and queued for manual matching |
Opening is automatic and needs nobody’s approval. You never have to send a screenshot of your receipt to a member of staff, unless your transfer landed in one of the last two rows above.
05Underpayment
The system deliberately refuses to open an invitation when the amount received is smaller than the order. Underpayment usually comes from a mistyped figure or from rounding in a banking app.
The fix: transfer the remainder using the same reference code, or email [email protected] with the reference code and a photo of the receipt. We handle it within 2 working days.
06Expired orders
The QR code has a display deadline purely to keep the checkout page tidy. If you really did transfer the money, the transfer is still matched even after the order expired. Money that has arrived is money we have no reason to turn away.
A cancelled order accepts no further payment; create a new one from the checkout page.
07After payment
- The invitation stays online for at least 12 months after the wedding, with no limit on guests.
- Exported images and video no longer carry our watermark.
- Editing stays unlimited, switching templates costs nothing, and the link does not change.
- The invitation shows as “Paid” in your dashboard.
08Invoices
If you need an invoice, email [email protected] within 7 days of the transfer with the reference code and your billing details. The form the invoice takes and when it is issued: [To be updated], pending completion of company registration.
09Staying safe when you transfer
- Only transfer to the account number shown on the checkout page of this website.
- The recipient name must match the company name on our company information page.
- We never message you privately asking you to send money to a personal account.
- We never ask for your banking password or an OTP.